September 7, 2018
Health systems have performance improvement strategies that often are not in sync with emerging marketplace requirements. Performance improvement plans are frequently based on slow, incremental improvement centered on labor productivity, supply, and other non-labor costs. These traditional approaches, while useful, cannot alone offset payment and volume declines for most organizations. Gary Auton captures some of Galloway’s most effective methodologies in his new book and this article in HFMA’s quarterly journal highlights his work.