Expert Healthcare Consultants

A Staff of Standouts

When you hire Galloway Consulting, you won’t get a flock of fledgling MBAs with no practical healthcare experience. You’ll get Brue Chandler, FACHE, who has held top administrative positions for over 30 years at distinguished hospitals in three states and consults with USAID on improving healthcare delivery in the Republic of Georgia. Or you get someone like Jay Zerwekh’s, whose career spans more than 30 years of operational involvement in medical group, health plan, and hospital settings, both with for-profit and nonprofit organizations.   Or our Chief Medical Officer, Dr. Donald S. Bialek, who brings to our team an unmatched breadth and depth of knowledge in clinical operations and medical informatics. Harvard trained, he adds the crucial physician’s perspective to our work in quality-of-care improvement and physician engagement gained during more than 25 years in the healthcare industry, including as a CEO of a  primary care physician group.  In short, you’ll get the most experienced, best qualified, best connected healthcare consultants in the business, on a team chosen specifically to address your organization’s unique needs.

  • Mitchell Galloway, Healthcare Consultant

    Mitchell Galloway


    Mitchell Galloway built his reputation by helping healthcare executives transform their organizations, often achieving landmark results on seemingly impossible timetables.

  • Larry Seston

    Senior Vice President

    Larry Seston joined Galloway Consulting after more than 25 years of successful experience in consulting, training, marketing, product management, and sales management, all focused on the healthcare industry.

  • Brian Woodbury, Healthcare Consultant

    Boe Young

    Senior Vice President / Chief Operating Officer

    In his remarkably varied and distinguished career, Boe Young served as chief of staff for the largest three-star command in the U.S. Army–with a staff of 1,300 and a budget of over $8 billion and managed one of the largest rebranding projects in retail history.

  • Jay P. Zerwekh, Healthcare Consultant

    Jay P. Zerwekh

    Senior Director

    Jay Zerwekh brings more than 30 years experience with a broad range of senior management and consulting positions. His experience working with physicians, medical groups and physician organizations has provided the foundation for his successful work with Health System and Hospital clients developing implementable, innovative and aligned tactics and strategies.

  • Bruce Chandler, Expert Consultant

    Brue Chandler

    Senior Director

    Brue Chandler has forty years of senior leadership experience in large innovative referral hospitals and systems.

  • Kathy Rafter

    MSN, RN
    Senior Director

    Kathy joined Galloway with industry recognized accomplishments in both nursing and information/analytics. She is an accomplished, results oriented consultant with a passion and vision for Clinical Outcomes, Customer Service, Informatics, Meaningful Use, Education, and a commitment to Quality Management and Performance Improvement.

  • Donald Bialek, Healtcare Consultant

    Donald S. Bialek

    MD, MPH
    Chief Medical Officer

    As Galloway Consulting's Chief Medical Officer, Donald S. Bialek brings to our team an unmatched breadth and depth of knowledge in clinical operations, clinical management, and medical informatics.

  • Gary Auton, Healthcare Consultant

    Gary M. Auton

    Senior Director

    Gary Auton has over 25 years of experience in providing strategic and operational advisory services to hospitals, health plans, physician practices, employer health coalitions, and state and federal agencies.

  • William H. Booth, Jr.

    Senior Director

    Bill Booth is an authority on the Toyota Production System, the philosophy and practice of lean manufacturing that revolutionized the auto industry. Applying the insights of a certified lean sensei to the healthcare field, he promotes the values of teamwork, transparency, and functional integration to eliminate waste and redundancy.

  • Judith Miller, Healthcare consultant

    Judith Miller

    RN, FAAN
    Galloway Affiliate

    Judith Miller brings extensive experience in healthcare management, nursing leadership, and performance assessment.

  • David Galloway

    Galloway Affiliate

    David Galloway's career has exposed him to an unusually broad range of experiences in organizational development. Trained as a psychotherapist, and for 25 years a parish priest, he later expanded his focus on personal and family transformation to include organizations and civic groups.

  • Robert H. Miles

    Galloway Affiliate

    Robert Miles has coached the executives of numerous multinationals, helping them take charge of their companies to launch or re-energize major strategic initiatives. Recognized for his expertise in corporate transformation, executive leadership, and organizational effectiveness–subjects on which he has published widely–he is adept at both planning for change and generating the enterprise-wide engagement necessary to achieve quantum improvement.

  • Pamela Cipriano, Healthcare Consultant

    Pamela Cipriano

    PhD, RN, NEA-BC, FAAN, President of the American Nurses Association
    Galloway Alumna

    Pamela Cipriano, PhD, RN, NEA-BC, FAAN, a Senior Director at Galloway, is a distinguished nursing and hospital administrator with extensive experience leading all hospital inpatient and outpatient departments and clinics at academic medical centers.

  • Patti McCue

    Sc.D., MSN, RN
    Galloway Affiliate

    Patti is an award-winning,multi-system Chief Nursing Officer credited with designing and introducing innovative professional development programs to take nursing departments to next level. Her expertise spans integrated
    healthcare systems, an academic medical center, the largest rural hospital in the country and non-profit community teaching hospitals. She led two Magnet re-designations for leading integrated healthcare system and initiated her organization’s Baldrige journey that culminated in receiving the Malcolm Baldrige National Quality Award.

  • Raymond A. Snead, Jr.

    Galloway Affiliate

    Raymond A. Snead has served as the CFO of multiple hospitals and has experience in religious, community freestanding, and tertiary regional referral center facilities with teaching programs.

  • William Barnes

    Galloway Affiliate

    Galloway Consulting's relationship with Bill Barnes began when, as head of private equity for the Swiss banking group Julius Baer, he managed the acquisition of what was then the largest private hospital chain in Turkey.

  • Robert K. Crone

    Galloway Affiliate

    Robert K. Crone is an internationally recognized physician executive with more than 25 years of experience leading successful international ventures for hospitals, medical schools, private industry, and the non-profit health and education regulatory and accreditation community.

  • Paul Macek

    Senior Director, Galloway Affiliate

    Throughout his career Paul has been recognized as a community leader and for establishing high trust relationships with hospital boards, community leaders, physicians, executive teams, employees to implement transformational changes in complex markets to achieve a shared vision for the future.

  • Jill Franklin

    Senior Director; Galloway Affiliate

    Jill joined Galloway with an accomplished track record as a leader and consultant driving substantial savings and operational improvement results. Her work spans numerous departments and hospital systems, bringing extraordinary insight into each project.

  • Adrienne Dickerson

    Galloway Affiliate

    Adrienne Dickerson's areas of expertise in hospital operations include patient throughput, managed care contracting, the revenue cycle, technology implementation, decision support, and facility-wide process improvement.

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