The case study focuses on one System’s strategic decision on how to best navigate and operationalize the shift from Fee For Service (FFS) to Fee For Value (FFV) and in doing so, how they went about recognizing and navigating the Corporate Immune Response, an organization’s predictable reaction to any meaningful change in either strategy or operations. As you read the case, think about how a Corporate Immune Response has been activated or may be activated in your organization. As you will learn, the Corporate Immune System can be triggered by a strategic shift, a challenging budget objective or any significant shift in strategic or tactical priorities.
Download PDF: How to Avoid Triggering the Corporate Immune System