Dr. Robert Miles has served CEO’s as the principal process architect in more than 30 corporate transformations and is a former faculty member at the Yale School of Management, Harvard Business School, Stanford Executive Institute, Emory University’s Goizueta Business School and at GE’s Crotonville executive management education institute.  He is the co-author of Big Ideas to Big Results: Remake and Recharge Your Company, Fast.    He is an active Galloway Affiliate and former Chairman of the Board of Galloway Consulting.  This interview outlines some of his key lessons for new CEO’s.

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