Galloway’s experience and approach sorts through complexity and produces clarity, improving performance in all key areas – quality, safety, service, volume, revenue, cost, and patient flow. We invite you to browse the insights below.
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Why Innovation Fails to Work Posted in: Strategic Growth and Innovation - Most organizations see change coming and are attempting to react. The dichotomy is that all need to act … and most are trying something … but many are doing it poorly or in a fragmented fashion. Initiatives like a fund or “innovation day” are not wrong by themselves but often… Full story »
Rapid Improvements in Clinic Workflow and Patient and Provider Satisfaction Posted in: Clinical Quality Improvement - Across the nation, healthcare organizations are making substantial investments training their staffs in leading quality improvement techniques. Given this, why isn’t there a linear correlation between the number of staff trained and predictable, substantive organizational improvements in quality or profitability? This case study shows the Galloway approach and how it… Full story »
Creating the Innovative Organization Posted in: Strategic Growth and Innovation, Sustainable Margin Improvement and Financial Turnaround - All around us we can see the world moving at exponential speed, and as a result, constructs we have come to know are going to profoundly change. Adoption will take place at record speed in some places and in fits and starts in others … but it is coming. Healthcare… Full story »
How to Avoid Triggering the Corporate Immune System Posted in: Strategic Growth and Innovation, Sustainable Margin Improvement and Financial Turnaround - The case study focuses on one System’s strategic decision on how to best navigate and operationalize the shift from Fee For Service (FFS) to Fee For Value (FFV) and in doing so, how they went about recognizing and navigating the Corporate Immune Response, an organization’s predictable reaction to any meaningful… Full story »
EHR Post Implementation Optimization Posted in: Clinical Quality Improvement, Sustainable Margin Improvement and Financial Turnaround - Simply achieving the requirements of Meaningful Use as outlined by CMS isn’t enough to fully leverage the benefits of an EHR or realize a beneficial ROI relative to the cost of implementation for these systems. For a great many providers, EHR "go live" ushers in extended periods of disruption both… Full story »