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Rapid Improvements in Clinic Workflow and Patient and Provider Satisfaction

Filed Under: Clinical Quality Improvement

Across the nation, healthcare organizations are making substantial investments training their staffs in leading quality improvement techniques. Given this, why isn’t there a linear correlation between the number of staff trained and predictable, substantive organizational improvements in quality or profitability? This case study shows the Galloway approach and how it is unique; the client who followed this path realized improved access, improved patient satisfaction scores, improved staff satisfaction scores, and a reduction in the amount of time a patient is in the clinic.

Download PDF: Rapid Improvements in Clinic Workflow and Patient and Provider Satisfaction

Filed Under: Clinical Quality ImprovementTagged With: Productivity, Clinic Improvement

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About Galloway Consulting

Galloway Consulting uses proven methods and extensive experience to help healthcare organizations improve every dimension of performance in a sustainable way - quality, safety, service, volume, revenue, cost, and patient flow.

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GALLOWAY CONSULTING
Healthcare Consulting Firm
5730 Cameron Hall Place
Atlanta, GA 30328

Phone: 404-548-8919
info@gallowayconsulting.net

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