Achieving organizational urgency is easy when the house is on fire. More challenging is moving your company out of its comfort zone and the status-quo toward improvement. Sometimes that sense of urgency is clouded by excuses that seem reasonable – and that every year supposedly “unique” one-off excuses arise – masking the organization’s urgent need to resolve these issues. […]
Full story »Accelerate Improvement through Clinician Engagement
The advent of population health and accountable care models are forcing hospitals to improve acute care cost performance. While many healthcare organizations team with medical staffs and clinicians to identify and pursue clinical utilization improvement opportunities, these initiatives frequently fall short of producing tangible results. There are six dimensions critical to clinical performance. Read how Gary […]
Full story »Achieving Lasting Change
Change is hard and change is even harder to make stick. Many organizations are full of well-intentioned initiatives that seem to work fine during the first few months of implementation but frequently lose their momentum and begin to drift back to the status quo. There are plenty of reasons this occurs when viewed from an […]
Full story »Lessons from the C-Suite: Identifying the Fastest Path to Success
Dr. Robert Miles has served CEO’s as the principal process architect in more than 30 corporate transformations and is a former faculty member at the Yale School of Management, Harvard Business School, Stanford Executive Institute, Emory University’s Goizueta Business School and at GE’s Crotonville executive management education institute. He is the co-author of Big Ideas […]
Full story »Accelerating a Culture of “Servanthood”
What is the one thing that would change the game at your hospital or system? To answer that questions, thoughtful leaders often review the issues that keep them up at night, but many end up in a wistful hopefulness that they could promote a spirit of servanthood within their organization. Read how to do […]
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