EHR implementation is a complex orchestration of information technology and business process “system builds.” Successful implementation requires that end users understand each workflow, that all technology components work properly with the corresponding workflow and that each end user knows how to use relevant software components. Galloway Consulting has led the adoption of Epic Systems Ambulatory […]
Full story »Lean Doesn’t Happen Overnight
A lean transformation is always a journey during which the capacity of an organization to create greater and greater value increases over time. Done well, lean becomes a continuous process of improving the organization and its people. Learn more in this short post by one of our experts. Download PDF: Lean Doesn’t Happen Overnight
Full story »How to Increase Volumes with Physician Engagement
Inpatient volumes are declining across the country and, coupled with reimbursement reductions, are understandably the source of much anxiety in the C-Suite. Many systems respond to volume declines with advertising campaigns aimed at improving their “brand” or reputation. As enticing and exciting as these campaigns might be, these efforts to create predictable growth in the […]
Full story »The Staff Leader’s Surprising Impact
Corporations have extraordinary infrastructure invested in their staff. While the costs of these departments can be staggering, the pressure to be efficient is relentless. Staff overhead is the first place consultants and new CEO’s look for reductions. If you consider how much profit it takes to pay for a staff member, an incremental revenue analysis […]
Full story »Leadership in Transition
Healthcare remains a transient business at the top with CEO turnover that is more than double the industry average and CEO tenure that typically is less than three and a half years. What this means is that the clock is ticking from the moment the new CEO is announced. Top executive transition is expensive – and […]
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