Most systems have an Emergency Operations Center (EOC), but it is likely not optimized for longer-term crisis operation. The difference with this crisis is the length of time your operation will be engaged; the amount of forward-looking analysis that needs to happen; and the need to fuse the forward planning with your current operations to accelerate your recovery. To respond to C-19 effectively – today and tomorrow – EOCs need to transform to what we call a Crisis Action Center (CAC).  Our military expert shares lessons learned from sustained combat operations and how they can apply to health providers today.

Download PDF: The Crisis Action Center