Change is hard and change is even harder to make stick.   Many organizations are full of well-intentioned initiatives that seem to work fine during the first few months of implementation but frequently lose their momentum and begin to drift back to the status quo.   There are plenty of reasons this occurs when viewed from an […]

What is the one thing that would change the game at your hospital or system?   To answer that questions, thoughtful leaders often review the issues that keep them up at night, but many end up in a wistful hopefulness that they could promote a spirit of servanthood within their organization.  Read how to do […]

Corporations have extraordinary infrastructure invested in their staff.  While the costs of these departments can be staggering, the pressure to be efficient is relentless.  Staff overhead is the first place consultants and new CEO’s look for reductions.  If you consider how much profit it takes to pay for a staff member, an incremental revenue analysis […]