“It seemed like a good idea at the time.” That is what we heard, more than once. But the conclusion we reached was simple: change management principles should not be compromised for sake of expediency. The reality is you don’t always know at the outset of a major initiative what new information might complicate project […]Full story »
Galloway’s experience and approach sorts through complexity and produces clarity, improving performance in all key areas – quality, safety, service, volume, revenue, cost, and patient flow. We invite you to browse the insights below.
All of our national and super-regional clients are moving along a journey to become “operating companies” and trying to discern the right balance between standardization and flexibility. We find many of these organizations still in the early stages of identifying these “best practices” and understanding the impact of national standards on the outcomes they should […]Full story »
If hospital leadership expects to achieve efficiencies, stay competitive, maintain compliance and quality of care, the performance of individual services must be continuously measured, monitored and assessed. Evaluating and identifying improvement areas and introducing appropriate interventions can be time consuming – particularly because opportunities are often spread across all service lines and most DRG’s. Variation […]Full story »