“It seemed like a good idea at the time.” That is what we heard, more than once. But the conclusion we reached was simple: change management principles should not be compromised for sake of expediency. The reality is you don’t always know at the outset of a major initiative what new information might complicate project […]Full story »
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This paper provides a refreshed look at our thoughts on CEO Transitions and how to achieve success rapidly during the start of a new tenure. Experience tells us that after the first 100 days the window on initiating effective change begins to close. As time passes, the entrenched status quo, the existing protocols and pecking order begin […]Full story »
All of our national and super-regional clients are moving along a journey to become “operating companies” and trying to discern the right balance between standardization and flexibility. We find many of these organizations still in the early stages of identifying these “best practices” and understanding the impact of national standards on the outcomes they should […]Full story »