This paper provides a refreshed look at our thoughts on CEO Transitions and how to achieve success rapidly during the start of a new tenure. Experience tells us that after the first 100 days the window on initiating effective change begins to close. As time passes, the entrenched status quo, the existing protocols and pecking order begin […]
Full story »Helping Health Systems Find the Right Balance Between Standardization and Flexibility
All of our national and super-regional clients are moving along a journey to become “operating companies” and trying to discern the right balance between standardization and flexibility. We find many of these organizations still in the early stages of identifying these “best practices” and understanding the impact of national standards on the outcomes they should […]
Full story »A Process for Improving Clinical Utilization
If hospital leadership expects to achieve efficiencies, stay competitive, maintain compliance and quality of care, the performance of individual services must be continuously measured, monitored and assessed. Evaluating and identifying improvement areas and introducing appropriate interventions can be time consuming – particularly because opportunities are often spread across all service lines and most DRG’s. Variation […]
Full story »Lessons from the C-Suite: Identifying the Fastest Path to Success
Dr. Robert Miles has served CEO’s as the principal process architect in more than 30 corporate transformations and is a former faculty member at the Yale School of Management, Harvard Business School, Stanford Executive Institute, Emory University’s Goizueta Business School and at GE’s Crotonville executive management education institute. He is the co-author of Big Ideas […]
Full story »Accelerating a Culture of “Servanthood”
What is the one thing that would change the game at your hospital or system? To answer that questions, thoughtful leaders often review the issues that keep them up at night, but many end up in a wistful hopefulness that they could promote a spirit of servanthood within their organization. Read how to do […]
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