The COVID-19 crisis will potentially affect health systems for months. We really do not know the timeline for a vaccine, which therapies will work, or how fast we can scale to universal testing on demand. As businesses begin to reopen and people emerge from isolation, we are naturally assuming more risk. Here our own thoughts […]
Full story »Clinical Quality Improvement
Galloway’s experience and approach sorts through complexity and produces clarity, improving performance in all key areas – quality, safety, service, volume, revenue, cost, and patient flow. We invite you to browse the insights below.
The Crisis Action Center
Most systems have an Emergency Operations Center (EOC), but it is likely not optimized for longer-term crisis operation. The difference with this crisis is the length of time your operation will be engaged; the amount of forward-looking analysis that needs to happen; and the need to fuse the forward planning with your current operations to […]
Full story »COVID-19: The Human Dimension
As the COVID-19 pandemic races around our country, our experts weigh in on the human dimension and looking ahead to how to sustain the pace of operations and accelerate recovery. Read our Q&A prepared for this scenario: COVID-19: The Human Dimension
Full story »From Our Perspective: COVID-19: Achieving Strategic and Operational Success
We are facing one of the most significant healthcare challenges in our lifetime. Our clients and other hospitals around the nation are searching for more capacity: space, beds, equipment, and providers to prepare for a potential surge in COVID-19 cases. Our experts come at this problem from two distinct vantage points: consultants and operators with […]
Full story »Rapid Improvements in Clinic Workflow and Patient and Provider Satisfaction
Across the nation, healthcare organizations are making substantial investments training their staffs in leading quality improvement techniques. Given this, why isn’t there a linear correlation between the number of staff trained and predictable, substantive organizational improvements in quality or profitability? This case study shows the Galloway approach and how it is unique; the client who […]
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